Important Information
Minimum Rental Period
The shortest rental duration is 24 hours. If you rent a car for less than 24 hours, you will be charged for a full day. For instance, renting from Monday morning to Tuesday afternoon will be billed as two full days.
Extending Your Rental
To extend your rental period, please notify the rental agent in advance.
Fuel Policy
Please return the car with the same fuel level as when you picked it up. If the fuel level is lower, you will be charged for the difference according to our rates. There will be no refund for any extra fuel returned.
Vehicle Cleanliness
If the vehicle is excessively dirty at the time of return, making it difficult to assess its condition (including checking for scratches and dents), you will be responsible for cleaning the car before drop-off.
Insurance Coverage
Standard insurance does not cover damage to the wheels, undercarriage, windscreen, or interior of the vehicle.
Reporting Damage
In the event of an incident, report it to the rental agent immediately and obtain an infringement notice, unless otherwise instructed by the agent. Failure to do so may void your insurance coverage and leave you fully responsible.
Insurance Exclusions
Insurance will be invalidated if damage is caused by deliberate vandalism or neglect.
Cross-Border Travel
Crossing international borders with our rental cars is not permitted.
Contact Requirements
Ensure you provide a valid phone number with the correct country code at the time of booking. This number must be reachable throughout the rental period and on the day before pickup. We cannot process service quality claims if we are unable to contact you via phone or messaging apps (Viber/WhatsApp/Telegram).
Fines and Fees
You are responsible for any fines, fuel charges, and parking fees incurred during your rental.
Payment and Deposit
If a deposit is required, it must be made with a credit card in the main driver’s name. The card must be nominative.
Pet Policy
Only small pets are allowed in the rental cars and must be kept in travel carriers at all times.
Driver Requirements
Each car’s page specifies the minimum age and driving experience required. These requirements may differ among models. The rental agent reserves the right to deny service if the driver does not meet these criteria. Valid national driving licenses in Latin characters are required; copies and electronic licenses are not accepted. If your license is valid only in its issuing country, consider obtaining an International Driving Permit (IDP).
Age requirements
The minimum rental age for this car is 21 years.
Getting a car
Passport or ID is required.
An international driver’s license is required if the national driver’s license is not printed in English.
Payment and Deposit
If a deposit is required, it must be made with a credit card in the main driver’s name. The card must be nominative.
Road Use Restrictions
Rental cars are only permitted on paved public roads. The following routes and regions are strictly off-limits:
- Akhaltsikhe – Batumi via the Goderdzi Pass
- Mestia – Ushguli – Lentekhi
- Sairme – Abastumani
- Regions including Truso, Juta, Vashlovani, Tusheti, Omalo, Shatili, Abkhazia, and South Ossetia
Driving in these areas is prohibited due to road conditions and invalidates your insurance.
Payment methods
The primary driver must have a credit card in his / her name when picking up the car. The card must have sufficient funds available to cover the amount of the deductible / down payment. Cash is also accepted.